Posted by on Nov 13, 2015 in Latest News | No Comments

Thistle Awards Regional Winner 2015-16

Central South & East Region Winner for "Most Hospitable Guest House

Thistle award 2015

Having been regional finalist in 2013 and 2014 this is a great privilege for Kingsmuir House to be recognised and rewarded for this accolade by Visit Scotland. We are over the moon to collect the award for the Most Hospitable B&B / Guest House for the Central South East region for the customer service and hospitality we provide for our guests.

This is a real achievement making me so proud the quality, attention to detail and the customer service we provide to all of our guests has been recognised. We have guests from all over the world and it’s great to hear them talking about how much they’ve enjoyed their stay at Kingsmuir House.

“We started with the ethos “to provide the warmth of a B&B with the comfort, style and luxury of a small intimate hotel.” I hope we have achieved this and continue to improve and enhance our service on an ongoing basis. It’s not just an overnight stay at Kingsmuir House, I believe it’s the whole experience that matters, I’ve worked hard over the last four years to raise the bar and make each stay a special, memorable occasion for our guests.

This has been an outstanding year for us and adding this award to what has already been a very successful year exemplifies our passion and commitment to strive to consistently exceed our customers expectations whilst taking an innovative and proactive approach to customer care.

It's such an accolade for Kingsmuir House and for the Scottish Borders, especially the Royal Burgh of Peebles to be recognised and rewarded in this way.